Terms and Conditions
1. Introduction
Welcome to Sleep Baby Bliss. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
2. About Sleep Baby Bliss
We are Sleep Baby Bliss a company registered in England and Wales under number 12997987 whose registered office is at Noko Unit 3-6, Banister Road Kensal Green, London, W10 4AR. Our VAT Number is and we can be contacted via email address [email protected] or by telephone number +44 207 4594368.
3. Age restrictions
By accepting these terms and conditions, you certify that you are 18 years old or older. If you are under the age of 18, but at least 13 years of age, you may use this website with the consent and only under the supervision of a parent or legal guardian who agrees to be bound by these terms and conditions.
4. Events and course registrations
Course times and dates may be changed due to exceptional circumstances. If the new time and date is not convenient to you we will offer you an alternative course, but if not possible or not convenient, then you will be given a full refund.
If you are cancelling
a) because your baby has arrived before or during the course, you will receive a refund for your course fee proportional to the hours you have not yet attended
b) more than four weeks before the start of the course there is a 100% refund of your course fees less a £30 administration fee
c) between two and four weeks before the start of the course there is a 50% refund of your course fees
d) less than two weeks before the start of the course there is a 0% refund of your course fees
e) once the course has begun then no refund will be issued
unless we can offer your place to someone else who appropriately fits the type and timing of the course (you are also welcome to try and find someone to fill your place) or unless there are exceptional circumstances.
5. Personal information, accounts and passwords
You are responsible for the personal protection and security of any password or username you may use to access the website. You are responsible for all activity conducted on the site that can be linked or traced back to your username or password.
a) When registering for our services you may need to set up a username and password. You remain responsible for all actions taken and undertake not to disclose your username and password to anyone else and keep them secret.
b) You may not create an account if you are under 18 years of age. If you are under 18 years of age and wish to use the parts of our website that require an account, your parent or guardian should create the account for you and you must only use the account with their supervision.
c) When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your profile data is kept up-to-date.
d) If you choose, or you are provided with, a user ID, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If you use a social media login function, you must keep your social media account details confidential and must not allow any third party to access or use your social media account.
e) We recommend that you choose a strong password for your account, consisting of a combination of lowercase and uppercase letters and numbers and symbols as well as Multi-Factor Authentication or other protocols. It is your responsibility to keep your password safe. If you believe your account is being used without your permission, please contact us immediately. We will not be liable for any unauthorised use of your account.
f) You must not use anyone else’s Account without the express permission of the user to whom the account belongs.
g) If you wish to close your Account, you may do so at any time. Closing your account will result in the removal of your information and also remove your access to any areas of our site requiring an account for access.
h) We retain and use all information strictly under the Privacy Policy. We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.
i) We have the right to disable any user account or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
j) If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at [email protected] and provide any relevant details, including the website it is in reference to.
6. Order Confirmation
When you place an order, you should receive an acknowledgement e-mail confirming receipt of your order. We only accept your order once payment has been approved and we have debited the payment card (and then the contract is made based on these terms).
We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We also may require verification of information prior to the acceptance of any order.
7. Intellectual property
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. These works are protected by copyright laws and treaties around the world. All such rights are reserved.
The content of this website is intended solely for your personal and non-commercial use. No right, title, or interest in any Content is granted or transferred to you due to your use of the Site. Certain parts of the site that allow you to share content on social media platforms grant you a limited license to display the Content as directed, and you understand that you have no other right, title, or interest in or to the Content.
You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
8. Circumstances beyond the control of either party
In the event of any failure by a party because of something beyond its reasonable control:
a) the party will advise the other party as soon as reasonably practicable; and
b) the party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery (and the right to cancel below).
9. Disputes
In the event of any misunderstanding, claim, action, or dispute, the party asserting the dispute shall first try to settle such dispute by providing written notice to the other party by registered mail describing the facts and circumstances (including any relevant documentation) of the dispute and allowing the receiving party at least 20 business days from the date of mailing to respond to the dispute. Notice shall be sent to: Sleep Baby Bliss Noko Unit 3-6, Banister Rd, Kensal Green, London W10 4AR.
Unless you indicate otherwise in your notice, Sleep Baby Bliss shall respond to your notice using your last-used billing address or the billing and/or shipping address in your online profile.
If the parties are unable to resolve the dispute, it should be processed in accordance to the Jurisdiction section of the Terms and Conditions.
10. Linking to our site
You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out above.
11. Acceptable use policy
You may use our site only for lawful purposes. You may not use our site:
a) in any way that breaches any applicable local, national or international law or regulation;
b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
c) for the purpose of harming or attempting to harm minors in any way;
d) to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
d) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
e) not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use;
f) not to access without authority, interfere with, damage or disrupt:
i) any part of our site;
ii) any equipment or network on which our site is stored;
iii) any software used in the provision of our site; or
iv) any equipment or network or software owned or used by any third party.
12. Privacy
Your privacy is important to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information. These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy (https://sleepbabybliss.com/privacy-policy/).
For the purposes of these Terms and Conditions we are a Data Controller of the Personal Data we Process in providing our Services to you. Where you supply Personal Data to us so we can provide Services to you, and we Process that Personal Data in the course of providing the Services to you, we will comply with our obligations imposed by the Data Protection Laws:
a) before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;
b) we will only Process Personal Data for the purposes identified;
c) we will respect your rights in relation to your Personal Data; and
d) we will implement technical and organisational measures to ensure your Personal Data is secure.
For any enquiries or complaints regarding data privacy, you can e-mail: [email protected].
13. Limitation of Liability
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
While we take every precaution and make all reasonable efforts to update the information on our site, information on the website may occasionally be inaccurate, incomplete, or out of date. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
All specifications, products, descriptions, and prices of products on the Site are subject to change at any time without notice. Sleep Baby Bliss accepts no responsibility or liability for any loss or damage howsoever caused as a result of any information contained on this website.
Sleep Baby Bliss is not responsible for and makes no endorsement or certification as to the integrity or accuracy of the contents of any third-party information included on this website. We recommend that you verify such information with these parties directly.
We assume no responsibility for the content any external sites. Such links should not be interpreted as endorsement by us and any visits to external sites from this one are undertaken at your own risk and without reliance upon any information, representation or certification from Sleep Baby Bliss, its employees or agents. We will not be liable for any loss or damage that may arise from your use of them.
Sleep Baby Bliss will not be liable for any damages or any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive and consequential damages.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
14. Indemnification
You agree to indemnify and hold us, our directors, officers, employees, agents, affiliates, and subsidiaries harmless from and against any and all claims, damages, costs, and expense, including attorney fees, arising from or related to your use of this site or breach of these Terms and Conditions.
15. Changes to these terms
Sleep Baby Bliss may modify this Terms and Conditions at any time by publishing a revised version on the website. We reserve the right to update or modify these Terms at any time without prior notice. We encourage you to review the Terms whenever you use or access the Site.
In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
By continuing to use the Site after the effective date of any modifications to Terms and Conditions, you agree to be bound by the modified terms.
16. Jurisdiction
These terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction in relation to any claim or dispute.
If you are a consumer, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Customer Service
If you would additional information or if you have any questions or comments, please contact via email [email protected] or by telephone number +44 207 4594368.